Refund policy

Returns Policy

At Sleeks, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

Returns Eligibility

You can request a return within 14 days of receiving your order. To be eligible, items must be:

• Unused and in their original condition

• In the original packaging

We do not accept returns on items that show signs of wear, damage, or alteration.

How to Request a Return

To initiate a return, please email us at info@sleeksco.com with your order number and reason for the return. We’ll guide you through the next steps.

Return Shipping

As a small, growing brand, we are currently unable to offer free returns. Return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping service to ensure safe delivery.

Refunds

Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges & Damaged Items

We do not offer direct exchanges. If you need a different item, please place a new order and request a return for the original.

If your item arrived damaged or defective, please contact us within 48 hours of delivery with photos, and we’ll make it right.